Frequently Asked Questions | Hair Growth & Edge Care
1. What products do you offer?
Grow Your Edges Back offers premium hair growth and edge care products, including Growth Oil, Edge Control Gel, Scalp Treatment Serum, and Leave-In Conditioner. Each product is designed to support hair health, growth, and repair.
2. How do I choose the right hair growth product?
Check our Product Comparison Chart to find the best hair growth and edge care products for your needs.
3. How often should I use the Growth Oil?
For best results, apply Growth Oil 2–3 times per week, massaging it into the scalp.
4. Does Grow Your Edges Back contain hemp seed oil?
Yes! Many of our products are enriched with hemp seed oil, a nutrient-rich ingredient packed with essential fatty acids and vitamins. Hemp seed oil is well known for supporting stronger, healthier hair and nourishing the scalp. It contains no psychoactive components—it’s 100% safe and purely for hair benefits.
5. Is your product only for edges?
No, our products promote overall hair health, growth, and repair. If your hair needs extra care, we’ll make it great; if it’s already great, welcome to amazing!
6. Do you offer a loyalty program?
Absolutely! Earn points with each purchase. Right now, enjoy double points on every $1 spent.
7. Can I use multiple products together?
Yes! We recommend using our products as a complete system, as each item is formulated to work together, enhanced with our nourishing hair serum.
8. How can I track my order?
You’ll receive an email with a tracking link once your order ships. Please allow 24–48 hours for scans to update.
9. I can’t find my eBook. What should I do?
Don’t worry 💛 First, check your order confirmation email, where your eBook link is always included. Sometimes it can land in your Spam, Promotions, or Junk folder.
If you’ve checked those and still don’t see it, email us at hello@growyouredgesback.com with this subject line:
RESEND EBOOK – ORDER ####
(Replace #### with your actual order number.)
We’ll make sure you receive your eBook right away. 💛
10. What if I received the wrong item?
We’re so sorry about that! Please email hello@growyouredgesback.com with your order number and a quick photo of what you received. We’ll reship the correct item to you as quickly as possible.
11. What if I want a refund?
Refunds are available for eligible items and include a 20% restocking fee. If the request is simply because the product “wasn’t liked,” that doesn’t qualify for a refund under our policy—but we’re happy to share tips or suggest an exchange to help you get the best results. Please reply with your order number, and our team will guide you through the next step.
12. How can I reach customer support?
You can contact us anytime through our Contact Us page or by emailing us directly at hello@growyouredgesback.com.
13. Are your products safe for all hair types?
Yes, our products are formulated to be gentle and effective across all hair types.